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Workshop systems are often overlooked or pushed into external tools. Rennix brings your workshop into the core platform. With real-time access to customer, product, and scheduling data, all in one place.
Set the customer’s preferred contact details and expected pickup time in Rennix.
This information is used throughout the service process to keep your team aligned, trigger timely customer updates, and ensure equipment is ready when promised.
There’s no need to create separate bookings for each person. Add the entire family to a single booking, then individually record heights and details before allocating equipment to each person.
Allow technicians to quickly categorise the progress of each item, automatically keeping back-of-house and retail staff informed on the status of the booking.
From any page on the Workshop flow, you are only one tap away from sending an SMS to the customer, printing equipment dockets, saving progress or adding notes to the booking.
Discover more about the Rennix Workshop
Instantly move a retail sale into your workshop. With a single tap, Rennix carries across all customer and product details. Simply add the required services and take payment for both the product and the work, all from the workshop flow.
Give everyone from workshop technicians to retail staff a clear, shared view of current bookings and workshop capacity. Rennix keeps availability visible in real time, so jobs are scheduled accurately, expectations are set upfront, and your team stays aligned.
Rennix maintains a live view of your workshop. What’s checked in, what’s in progress, and what’s ready next. By factoring in priority levels, pickup times, and due dates, Rennix automatically surfaces the next piece of equipment your team should be working on, keeping the workshop focused and moving.
Workshop techs work hard and move quickly. Rennix supports their pace by surfacing outstanding tasks and keeping services and notes together, giving technicians everything they need in a single, focused view.
Rennix connects DIN testing results directly to the customer and equipment record. Every test is verified, logged, and stored automatically, making compliance easy and documentation effortless.
Rennix connects seamlessly to your receipt printer to generate clear job tickets for each item as it’s checked in. These tickets stay with the equipment throughout the service, giving technicians instant visibility into required work, priorities, and pickup times, all without needing to touch a device.
Communicate with customers directly from the workshop. Use preset SMS templates for common updates, or write a custom message when needed to keep your customers informed without leaving the workflow.
Allow customers to pick up individual items within a booking, so you always know exactly which equipment is still in store. With item-level notes, DIN test results, and payment details all in one place, your team can confidently hand over each set of skis, explain the work completed, and answer any customer questions on the spot.
Rennix securely saves key details to each customer profile, including height, weight, skier type, and previous workshop items. This information speeds up future service visits and enhances experiences across your store.
The same trusted data is presented to bootfitters and retail staff, supporting smoother transactions and more informed recommendations. By reusing accurate customer data, Rennix delivers a faster, more personalised experience at every touchpoint.