Northern Hemisphere preseason release.

Updates
237
New
99
Improved
65
Fixed
73

Built since 1 September 2026

Rennix AssistantFormerly Chats

Get your answers, fast.

Ask how to set something up, change a setting or brush up on a task. The Assistant answers in seconds, step by step, from the Rennix knowledge base and what Josh, Nick and Tom have shared in past meetings.

  • Knowledge baseEvery Rennix how-to and article
  • Team know-howContext from past Rennix meetings
  • Your storeYour stores, today’s date and the page you’re on
Rennix AssistantOnline
How do I set up workshop quotes?
Checking the knowledge base and Rennix meetings

Here’s how to send your first quote.

  1. 1Open a work order and add the parts and services.
  2. 2Add a photo to each part, so your customer can see the work.
  3. 3Tap Send quote. Your customer gets a text with a link to approve and pay.
  4. 4Follow every quote in Workshop › Quotes.
Knowledge baseWorkshop quotesMeeting with JoshQuotes walkthrough
Can customers skip equipment at self check-in?
Checking the knowledge base and Rennix meetings

Yes. It’s one switch.

  1. 1Go to Settings › Workshop Settings.
  2. 2Turn on Skip equipment at self check-in.
  3. 3Customers enter only their details, and staff pick the equipment at the counter.
  4. 4The change reaches your devices within seconds.
Knowledge baseSelf check-in settingsMeeting with TomCheck-in setup
How do I copy settings to another store?
Checking the knowledge base and Rennix meetings

Copy from a store that’s already set up.

  1. 1Open Settings in the store you want to update.
  2. 2Choose Copy from another store, then pick the source store.
  3. 3Check the side-by-side differences and copy what you need.
  4. 4Changed your mind? Settings history lets you undo any change.
Knowledge baseSettings historyYour stores2 stores found
How do I hide a brand from B2B?
Checking the knowledge base and Rennix meetings

Two places to look.

  1. 1In Settings, open the Supplier categories card and map them to your own.
  2. 2Open B2B ordering and find the brand.
  3. 3Switch the brand off for B2B.
  4. 4Buyers won’t see it until you switch it back on.
Knowledge baseB2B setupMeeting with NickB2B launch

Tap a question to see the answer.

A voice with personality

Replies come in a relaxed Aussie voice. Switch any reply to American, posh British or Kiwi.

Make it yours

Set your language, slang level, personality, jokes and notes. They apply to your own chats.

Start a chat from search

Type a question into search and choose New chat. It already knows the date, your stores and the page you were on.

More dependable

It finds tickets in every status, downloads spreadsheets and PDFs, and reopens chats that were interrupted.

Boot fitting

Your fitting room, on the big screen.

The waitlist display shows who’s waiting, who’s booked and who’s fitting them. Customers relax, and your team sees the whole day at a glance.

Boot Fitting WaitlistUpdated 10:42

On WaitlistWalk-ins, in order of arrival

Feel free to relax or keep browsing the store. We’ll text you when you’re next in line.

Ava S.Waitlist#F949Boot fit or adjustment
Priya K.Waitlist#F950Drop-in footbed
Liam W.Waitlist#F952Ski boot adjustment
Noah J.Waitlist#F953Heat-mould liners

Text sent to Ava: You’re next in line

Scheduled AppointmentsToday’s bookings, in time order

10:30amElla M.Due nowNew ski boot fittingFitterDallas G.
10:45amSam R.Custom footbedFitterMario M.
11:00amJordan L.Liner fittingFitterJim M.
11:30amHannah B.Snowboard boot fittingFitterGen C.
12:15pmMarcus T.New ski boot fittingFitterDallas G.
1:00pmOlivia P.Ski boot adjustmentFitterDanielle G.

+5 more later today

PreseasonBoots fitted for the whole season.Book online

Powered by Rennix

Wait anywhere

Walk-ins join the waitlist and keep browsing. They get a text when they’re next in line.

The whole day at a glance

Today’s booked fittings run in time order, with the fitter for each one and a flag when someone is due.

Sells while they wait

The third column plays your own images and video, so the screen works between fittings.

Text from the booking

Send Next in line, No show, Reminder, Fitter late, Reschedule or More info from your store’s number. Every text is logged.

B2B tradingNewRennix App

B2B ordering with your vendors, built into Rennix

Buy from connected vendors at trade terms, and sell to other businesses as a supplier, without leaving Rennix.

Order from your connected vendors

Agree trade terms with a vendor, then buy their stock, track deliveries, collections and returns, all from Rennix.

Add to the right purchase order

Ordering asks which purchase order to add to, not which vendor. Your first supplier order asks which of your vendors it is. Products show as a grid of colour cards, and Ordering searches and filters like Products.

Order smarter

See supplier products against your own sales, their share of a price tier and how they sit in your range. Compare up to six products side by side, or browse by brand.

Accepted orders reserve stock

When the vendor accepts your order, the stock is reserved for you. Payments are recorded manually, and drafts stay private until you submit them.

Deliveries, collections and returns

Follow every delivery and collection. A buyer can withdraw a return, and a seller can decline one.

Selling as a supplier

See the orders other businesses have placed with you, with fulfilment progress, behind a Fulfil vendor orders permission. Map supplier categories in Settings, and hide any brand from B2B.

Business orderingBuyingSelling
TermsOrderAcceptedDelivered
Connected vendorTrade accountTerms agreed
Trade pricing
Deliveries and collections
Returns
Add to purchase order (draft)
Freeride ski-2+Touring boot-3+Race helmet-4+Pole set-5+
Compare 3 of up to 6
Your salesPrice tier shareYour salesPrice tier shareYour salesPrice tier share
Browse by brandIn your range
Business orderAccepted by vendor
Stock reserved
Stock reserved
Stock reserved
PaymentRecorded manually

Drafts stay private until you submit them

Delivery 1Delivered
Delivery 2In transit
CollectionBooked
ReturnWithdrawn by buyer
ReturnDeclined by seller
Incoming orders from other businesses
100% fulfilled
60% fulfilled
20% fulfilled
Supplier categoriesMapped
Show this brand in B2B

Workshop and DIN testingNewAdmin Panel

Workshop quotes your customers can approve and pay

Send a photo quote by text, and let customers approve the work and pay online, in full or with a deposit.

Quotes in the workshop flow you know

Build the quote on a normal work order. It carries a Quote not approved status until the customer says yes, so nothing new to learn.

A photo for every part

Attach a photo to each part and service on the quote, and Rennix turns it into a clean PDF for the customer.

Send it by SMS or email

Customers get the quote by text or email, with a secure link to their own quote page.

Approve, decline and pay online

From the link, customers approve or decline each line, follow the job’s status, and pay in full or put down a deposit.

Every quote, won or lost

The new Workshop › Quotes page shows every quote moving through the pipeline, with the work you’ve won and lost.

Staff are still alerted to every quote decision, even if a PDF can’t be made.

Work order1042Quote not approvedQuote approved
Base grind and waxService$65.00
Binding toe piecePart$89.00
Ski brake setPart$45.00
P-tex base repairService$25.00
Quote total$224.00
Send quote
QuotePDF
$65.00
$89.00
$45.00
$25.00
Total$224.00
Your store
Hi Sam, your quote for work order 1042 is ready. Review it and approve the work here.Review your quote
Delivered
Your quote
Quoted. Waiting for your approval
Base grind and wax
Binding toe piece
Ski brake set
P-tex base repair
Pay in full$199.00Pay a deposit$50.00
Approved, deposit paid
WorkshopQuotes
Won$1,840Lost$260Awaiting3
Sent
Approved
Declined

CRM and meetingsNewRennix App

Meetings that follow up for you

Record your normal calls, translate them as you talk, and turn every commitment into a task for the right person in your store.

Record the calls you already have

Record any meeting in Rennix and watch it transcribe as you talk. Already recorded somewhere else? Import a transcript of up to 200,000 characters.

Know who said what

Name a speaker once and the whole conversation is labelled. Imported .vtt files keep their timestamps and speakers.

Translated as you talk

Talking with a supplier in another language? Each line is translated live, with the original kept right beside it.

The follow-up, written for you

When the call ends, Rennix writes the summary, notes and action items, and proposes tickets for anything that needs doing.

Tasks land with the right people

Every action item is assigned to the right person in your store, so nothing said on a call gets lost.

CRMPreseason stock callRecording12:48
MSpeaker 1MiaKSpeaker 2KenjiASpeaker 3AlexJapaneseEnglish
M
Speaker 1MiaWorkshopCan we get the demo skis tuned before opening weekend?
A
Speaker 3AlexRentalsPerfect. I’ll add them to the rental fleet when they land.
Summary

Kenji will have 20 demo skis tuned and ready by Friday. New binding samples are on the way.

Action items
Tune 20 demo skis before opening weekendMMia · Fri
Add the new demo skis to the rental fleetAAlex · Mon
Review new binding samplesMMia · Next week
Proposed ticket: Prep demo fleet for opening weekend
3 tasks assigned to your team

Assistant, API and integrationsNewRennix App

Connect your own AI assistant

The Rennix connector (MCP) and API let a connected AI assistant answer questions from your Rennix data, and in places make changes for you. Here’s what it can reach.

What it can reach

All product filtersStock movementsUnitsSales summaryProduct notesShopify sync status

Read

Which products didn’t reach Shopify, and why?

Analytics answers use the same figures as your dashboards. The API reference shows real request and response examples, with the exact error messages, for every endpoint.

Reichmann×Rennix
Integration

Workshop and DIN testingNewAdmin Panel

Your Reichmann machines, connected to Rennix

Send a ski to the Diatronic binding tester and fetch a clear pass or fail, and keep every machine’s maintenance and service history in one place.

ReichmannBinding TesterDiatronic IV, connected via Rennix
Not sent
Ski ID15310

Ski ID, progress through each step and a clear PASS or FAIL, with the full results below. Send again after adjusting a binding. The panel is hidden when no tester is paired.

Testing bindings, end to end

ImprovedAdmin Panel
Reichmann binding tester panel

Ski ID, progress bar, clear PASS/FAIL and full results. Resend after adjusting a binding. Hidden when no tester is paired.

FixedAdmin Panel
Reichmann tester sends the right skier type

Uses the machine’s own coding for workshop, rental, fleet and sandbox. A test can’t be sent for a skier with no ability recorded. A password-protected sandbox page lets the machine vendor test.

FixedAdmin PanelHigh impact
DIN results save the moment Confirm is pressed

A work order save from an older screen can no longer wipe results already on file. A repair script restores lost results.

NewAdmin Panel
Rental fleet inspections

Warehousing > Inspections > Rental Fleet: scan an asset, record a function test with checklist, and attach a DIN test from a paired binding tester.

NewBoth apps
Binding tests know the boot

Sending a ski from a rental asks for boot brand/model and sole length. Fleet inspections can scan the real boot asset.

FixedAdmin Panel
Binding testers accept tests they used to reject

Choose units per machine. Fleet DIN profiles can set height, weight, age and skier type. Machine results no longer show stale “pending” or skip the activity log.

NewAdmin Panel
View DIN test results from a rental ski

Left/right boot readings and calculated vs actual DIN.

NewAdmin Panel
Binding test results on workshop invoices

Readings for both boots, checks passed and technician notes. Now an overall pass/fail badge, a bordered box per item and a 3-column check grid, toe/heel capped to 2 decimals.

ImprovedAdmin Panel
Scan the equipment ID at the DIN machine

{{equipment_id}} label placeholder and a ticket barcode option. Equipment gets its ID as soon as the work order is created.

Self check-inImprovedBoth apps

Check-in screens, redesigned

A calmer, faster self check-in for workshop, rental and retail, in the same look as the customer display.

A new look wherever you check in

Workshop, rental and retail check-in now share the look of the customer display, with your store’s colour as the tint. Customers start with their mobile number.

Ask only what you need

Choose which details customers fill in, from height, weight, age and sole length to skier type, helmet, stance and clothing sizes, and which are required. Skier type is offered as Type 1, 2, 3 and 3+. Customers can skip equipment and let staff pick it at the counter.

Check in the whole group

Families check in together on one in-store page, and Rennix creates one work order for the group. Set it up under Workshop › Settings › Ski Check-in, with hero images under Theme.

Gear and services

Customers add their gear and choose from quick packages. Turn on Staff Choose Services and they check in without picking services or seeing prices, and staff add the services.

Sign the waiver and go

Require a tick-box agreement or a scroll to the end, show the waiver above the signature, and list the payment terminals customers can sign on. Signing stays locked until the waiver is read.

The Details Only switch has been removed.

Your store
Check in
your gear.Skip the queue at the counter.
What’s your mobile?+610412 345 678123456789Continue
A few details
Height Required178 cmWeight Required82 kgAge Required34Sole lengthOptional
Skier typeType 1Type 2Type 3Type 3+Staff pick your equipment at the counter
Who’s checking in?Adult, Type 2Adult, Type 3Child, Type 1+ Add person1 work order for the group
Your gearSkisSnowboardSki bootsOtherQuick packagesTune and waxFull serviceBindings checkEstimated total$120.00
Sign the waiver
I’ve read and agree
You’re checked inYour ticket is printing at the counter.

Customer displayImprovedAdmin Panel

The customer display, redesigned

The screen your customers watch at the counter now sells between sales, shows every item and rental as it’s added, and takes signatures.

A screen that sells while it waits

The customer display has a new look to match the Connected Hub. Between sales it runs full-screen marketing slides, tinted with your store’s colour.

Every item, as it’s scanned

Items slide in as staff scan them, with savings and the total due. Customers can add their mobile on the side panel, with a country picker for overseas numbers.

Rental bookings show the gear

A rental booking shows each asset’s make, model and size, and the display refreshes as each one is allocated.

Sign on the display

Send waivers and work order signatures to the display. You can make customers read to the end and tick a box before they sign.

Clears itself after payment

The display thanks the customer, clears 5 seconds after payment and no longer gets stuck.

Your store
Fresh tune,
faster laps.Ask about a service while you shop.
Your storeYour orderRental booking
HRace helmetSize M, matte black$249.00
MMerino base layerWomen’s S$119.00
WWax and edge tuneWorkshop service$65.00
SAdult ski packageAlpine 86, 170 cm$156.00
BSki bootsPro 100, size 27.5Included
HHelmetSize M$24.00
3 items3 peopleYou saved $20.00Total due$433.00$180.00
Waiver
I’ve read and agree
×
Thank youSee you on the hill.

Workshop and DIN testingNewBoth apps

DIN results are signed at pickup

Customers sign for their binding settings when they collect, and every signature lands on the invoice.

Sign before they leave

Make signing Optional or Required, with your own terms. Required blocks the pickup until every tested pair is signed. It’s also in Quick Actions.

Sign on the customer display

The pickup signature and the DIN results signature can be sent to a paired customer display, with the same terms as the pickup page.

See who signed for what

DIN signatures carry the date, time in store time, and staff member. The invoice lists every item collected, signed or not, and the activity log names the item each signature was for.

Warned when a skier changes

A red badge shows on the DIN Testing screen and the People tab if height, weight, age, sole length or skier type changed after testing. Deleting a measurement clears the DIN everywhere.

PickupWork orderSignature required
Pair 1Skis and bootsDIN 6.5Signed
Pair 2Skis and bootsDIN 5.0SignedWeight changed after test
Complete pickup
Customer display
Pickup log and DIN test signaturesPair 1Signed 10:42 amStaff: SamPair 2Signed 10:43 amStaff: SamPolesCollected, not signedStaff: Sam

Rentals and fleetNewBoth apps

Separate demo programs for skis and boots

Run more than one demo program, each with its own rules.

More than one program

Set up separate demo programs for skis and for boots, instead of one program for everything.

Each with its own rules

Every program has its own rentals, categories, days, credit cap and window.

Package pricing, and bikes too

Programs handle Package Pricing, and demo programs now include bikes.

Demo programsNew program
Ski demo24 rentals
Skis3 days$150 cap
Boot demo11 rentals
Boots2 days$80 cap
Bike demo6 rentals
Bikes1 day$60 cap
Package PricingHandled per program

Rentals and fleetNewAdmin Panel

Depreciate your rental fleet

Rennix writes down each rental asset’s book value, ready for your accountant.

By age or by use

Book value is written down by the asset’s age, or by how much it has been used.

A value for every month

Monthly values are there for your accountant, without a spreadsheet.

Or on a fixed date

Choose an optional fixed date each year for the write-down.

Where to find it

Open Reports › Inventory › Rental Asset Valuation.

ValuationReports › Inventory › Rental Asset Valuation
By ageBy use
Fixed annual date
Jul$1,200Aug$1,150Sep$1,100Oct$1,050Nov$1,000Dec$950

Products and catalogueNewRennix App

The product hub comes to your store tablets

A full-screen way for customers and staff to browse, compare and scan products.

Full-screen browsing

The product hub runs full screen on store tablets.

Compare side by side

Pick products and compare them on one screen.

Scan to find

Scan a barcode or tag to jump straight to a product.

Its own device account

Sign the tablet in with a device account set to the Product hub workflow.

Product hubScan
Compare 2 products
Device accountWorkflow: Product hub

Tickets and supportNewRennix App

New tickets get an answer in minutes

Rennix replies first with AI, then sorts the ticket so the right person picks it up.

A first answer within minutes

New tickets get an initial AI reply within minutes, clearly marked Automated and AI.

Sorted for you

Type, status and priority are set automatically.

Similar tickets

A card finds tickets describing the same problem, even when they’re worded differently.

Know when it moves

Get a notification, a push and now an email when a ticket you follow changes status.

TicketReceipt printer not printing
TypeBugStatusOpenIn progressPriorityHigh
AIAutomatedAIReplied in 2 min
Similar ticketsPrinter stops after an updateReceipts print blank
Status changed to In progress

Settings, staff and workspaceNewRennix App

See every settings change, and copy settings between stores

Undo any change, and bring one store in line with another.

Settings history

See every change made to your settings.

Undo in one step

Undo any change straight from the history.

Copy from another store

Copy the settings that differ between two stores, with a side-by-side comparison.

Applied within seconds

Settings and printers now apply within seconds. Label printing and the store list used to take up to a day.

Settings history
Cash roundingChanged todayOff › OnUndoneUndo
Online depositChanged yesterday20% › 0%UndoneUndo
Start of dayChanged last week6 am › 7 amUndoneUndo
Receipt footerChanged last weekEditedUndoneUndo
SettingThis storeOther store
Cash roundingOnOnOn
Online deposit20%0%0%
Receipt footerSameSameSame
Start of day6 am7 am7 am
Copy 2 settingsCopied
Applied in seconds

More big changes

NewRennix AppHigh impact

Four new rental reports

Four hire reports: online vs in-store sales, popular packages, asset utilisation, and forward availability. Each downloads as Excel or CSV. Later: compare with earlier years, months, seasons or custom periods.

Rentals and fleet
NewRennix AppHigh impact

Sold out dashboard

Every line that sold out, when it ran out, and what it would have sold had it stayed in stock. Projections weigh comparable lines and show a range. Clearance stock no longer counts as lost.

Analytics and reporting
NewRennix AppHigh impact

Retail sales by channel

Online vs in-store revenue, share, units, transactions and average sale, stacked on the daily chart and in the Excel download.

Analytics and reporting
NewAdmin PanelHigh impact

Combine Sales tool

Merge two sales’ products, returns and payments so an item exchanged onto a separate sale can still be refunded against the original payment. Refuses to write if either sale changed.

Retail, till and online orders
NewRennix AppHigh impact

The whole product register, in the workspace

Identification, category, brand, description, tags, pricing, selling options and web details, with change history. Grew into the whole product register: filters, card view, bulk edit, new-product form with variations builder, import walkthrough, units import, undo/revert history, Locations tab.

Products and catalogue
NewRennix AppHigh impact

Plan purchase orders before the details are in

Draft plans with season, categories, brands and quantities by model/options. Their own pipeline column and page. Split retail/demo, record quote currency, abandon plans. Order analytics by season, store, category, brand.

Purchasing, vendors and B2B
NewRennix AppHigh impact

Custom fields on products and variants

Settings > Organisation > Custom fields. Included in export/import, spreadsheet editor and product page. Not sent to your online store.

Products and catalogue
NewRennix AppHigh impact

Shared store devices

Enrol a tablet with a one-use QR or code, choose its workflows, require a staff code for changes.

Settings, staff and workspace

Coming in November

Marketing that knows your store.

SMS and email marketing, built into Rennix. Every message can use what really happens in your store, from sales and rentals to workshop jobs and boot fittings, online and at the counter. No marketer needed.

Become a beta partner
MarketingYour store
Increase rental bookings before the season starts.
Here’s a plan. Nothing sends until you approve it.
SegmentRented last season, not booked yet1,284 customers
ChannelsEmail, then SMS to anyone who doesn’t open
TimingTuesday 6pm, reminder 5 days later
Offer10% off bookings made this month
Predicted+86 rental bookings
Approve and scheduleWrite my own content
TriggerRental returned
Wait2 days
EmailHow was your day on the hill?
BranchBooked again within 14 days?
YesTag as loyal
NoSMS: 15% off your next hire
Journey stats
2,410entered
38%booked again
$18,240attributed revenue
Your resort, overnight18 cmFirst snow of the season
Snow triggers
Snowfall above 15 cm
First snow of the season
First snow after 14 dry days
Your store

Fresh snow! 18 cm overnight. Your rental gear is ready, book now and skip the queue.

BlocksPurchased itemsProduct careReview requestRecommendedDiscount codeStore info
Your store2 days after purchase

Thanks for shopping with us, Sam.

Touring bootsClimbing skinsGoggles
Caring for your boots
Leave a review

Everything in the platform

Campaigns

Email, SMS or both, to any audience. Send now or schedule, with A/B testing and preview as a customer.

Journeys

Automated sequences triggered by a sale, a rental booked or returned, a workshop job or quote, a boot fitting or a birthday. Waits, yes/no branches, discount codes and staff tasks.

Live segments

Built from purchase, rental, workshop and boot-fitting history, online and in store, plus engagement, lifetime value and lapsed customers.

Snow and weather triggers

Snowfall above a threshold you set, the first snow of the season, or the first snow after a dry spell. You choose the resorts, audience and message.

Template builder

Drag-and-drop email and an SMS composer in your branding. Blocks pull live data, like purchased items with product images from your inventory.

Product and brand messages

Link a thank-you, care guide or review request to any product, brand or category. Care info is pulled in for you.

Brand kit

Your logo, colours, fonts and image gallery, so branded templates build themselves.

Ready-made library

Templates and automations from Rennix, branded automatically. Opt in to the ones you want and you’re done.

Stock-driven campaigns

Send aged or overstocked items to the customers most likely to buy, like ex-rental skis to the people who rented them.

Smart suggestions

Rennix spots chances in your sales, stock, bookings and the weather, then drafts campaigns for one-tap approval.

Reporting

Sends, opens and clicks, revenue attributed through your POS, journey funnels and a timeline for every customer.

Consent built in

Opt-in for each channel at checkout, online booking and the customer display, with unsubscribe, STOP handling and a full history.

The Rennix Marketing AssistantTell it the outcome. It builds the campaign.

Ask in plain words, like “increase rental bookings before the season”. It picks the segments and explains why, suggests channels, timing and offer, drafts the content in your branding, predicts the result and reports back. Nothing sends without your approval.

Become a beta partner

Everything else, by area

High-impact changes are listed first in each area.

Workshop and DIN testing

44 updates: 17 new, 13 improved and 14 fixed

NewBoth apps

Turn DIN results on the invoice off

New “Show DIN Test Results on Invoice” switch (on by default).

NewAdmin Panel

Binding position on new work orders

Half-centimetre steps up to 2 cm for Traditional and True Center mounts. New setting adds binding position to New Work Order.

NewRennix App

Binding position as free text

Optional text box instead of a list. Printed as typed on tickets and labels.

NewAdmin Panel

Change work order status from inside the work order

Status drop-down on the Workorder Details tab. A manual choice sticks until the work itself changes it.

NewAdmin Panel

Service Standard Parts

A workshop service can carry the retail parts it always uses. Selecting it on a work order adds them to the sale and deducts stock (per-store setting).

NewAdmin Panel

DIN Calculator at retail checkout

Reads a customer’s profile measurements (prompting for missing ones) or captures them for a one-off calculation.

ImprovedAdmin Panel

Separate serial number switches

Capture Serial Number for New Work Order and another for online check-in.

ImprovedAdmin Panel

DIN shown on New Work Order

Shows the DIN the work order will be created with, updating as you type. Optional serial number box.

ImprovedAdmin Panel

Workshop invoice emails have a Pay balance button

Works when ready and for 30 days after collection (new Pay Balance After Collection setting).

ImprovedAdmin Panel

Send Invoice from a finished work order

Replaces Send revision once every item is done. Works for mail-order and already-collected jobs.

ImprovedAdmin Panel

Work orders from the boot fitting board

Create Work Order button pre-fills customer details and booking number.

ImprovedAdmin Panel

DIN badge on each person’s People tab header

“DIN X” shown at a glance.

ImprovedAdmin Panel

Skier ability now reads “Skier Type: Type 1”

Beginner/Intermediate/Advanced names dropped across DIN screens, work orders, receipts and invoices.

ImprovedAdmin Panel

New work order defaults

Print Equipment Tickets by Default and Start Work by Default settings.

ImprovedAdmin Panel

Workshop tickets print the binding position

Receipt printers and {{binding_position}} on Zebra labels. Zebra no longer prints blank part labels and lists “HAS PART” lines on the ticket.

ImprovedAdmin Panel

One skier ability list

Every picker and printout uses Novice (type -1) to Expert (type 3+) with the same wording. The earlier 1-5 list is gone.

Fixes

  • Work order signatures can be saved again with a workshop waiverHigh impactSave Signature was stuck for some stores. Waiver wording now shows above the signature pad. Admin Panel
  • Workshop calendar, work order status and saving fixesCalendar uses the store’s timezone. Work orders with no services stay Not Started. Open on two screens can’t be saved over. Signature kept on every save. Admin Panel
  • Heights and weights keep their unitsDIN now worked out from the right weight (kg/lb mix-ups). Older profiles corrected on open. Admin Panel
  • Ages and DINs follow date of birth until a booking is doneOpen bookings update age and DIN and tell you what changed. US stores type dates month-first. Admin Panel
  • Invoice signatures and PDFs hardenedInvoices are protected against tampered signature data and signatures saved against the wrong item, and PDFs no longer pick up stale cached preferences. Admin Panel
  • Equipment tickets don’t print if the work order didn’t saveNothing prints and the window stays open until the save succeeds. Both apps
  • DIN and age calculations correctedAge comes from date of birth, the under-age DIN adjustment applies under 10, pound-column skier codes read correctly, DIN recalculates straight away when measurements change, and the workshop customer discount no longer reduces tax on tax-exempt equipment. Admin Panel
  • Retail products on work orders behaveSelling a retail product without scanning RFID takes stock off the shelf. A workshop save no longer clears the cart. Scanned items no longer read “Unnamed item”. Sales history finds workorder purchases by mobile, name or staff. Admin Panel
  • Store credit isn’t lost if a work order checkout failsThe debit is put back (repair script for earlier cases). Admin Panel
  • Work order list supervisor code carries to the edit pageStaff aren’t asked for the same code twice. Admin Panel

Rentals and fleet

28 updates: 12 new, 4 improved and 12 fixed

NewAdmin Panel

Add boots by grade

Button per boots grade (Standard, Premium, Demo…) without scanning an asset.

NewAdmin Panel

Bulk SMS to bookings

Text everyone matching the Search Bookings filters, with preview. One text per person.

NewAdmin Panel

See a customer’s rental and workshop retail

Include Rentals / Include Workorders on the Retail tab of a profile.

NewRennix App

Due back view on the pick list

Bookings due back in a date range with each person’s gear and which lines are already back. Also available to the API and connector.

ImprovedAdmin Panel

Booking templates can ask for skill level online

Capture / Required Online for Skill Level.

ImprovedAdmin Panel

Aetrex Scan ID box removed from Add Boots

Nothing else about boot selection changed.

ImprovedAdmin Panel

QR codes on asset labels open the right page

rennix.one/q/<tag> sends staff to the asset, booking or return page. Anyone else sees the store’s contact details.

Fixes

  • Opening a rental booking no longer adds dozens of copies of the first personHigh impactAffected stores recording age from date of birth. Admin Panel
  • Each person added to a booking only onceDuplicate customers are flagged. Blank ability stays blank. Admin Panel
  • Rental asset imports and edits keep what you didn’t changeMissing columns no longer reset sizes, status, hire flags or store. Depreciated price no longer overwrites list price. New Available for Adults/Kids columns. Admin Panel
  • Booking templates, seasonal prices and discount codesTemplate copy/delete works. $0 seasonal prices honoured. Expired codes hidden. Fixed-amount codes apply and are recorded. Admin Panel
  • Equipment types chosen from a listTyping “Snowboards” no longer blocks booking. DIN calculation and price display fixes. Admin Panel
  • Snow chain prices stay at the booked priceOpening a booking no longer changes them. Admin Panel
  • Rental check-in age, units and online booking seasonCorrect age for the booker, people tab follows the units setting, season rollover at the store’s midnight. Admin Panel
  • Groupon code messages and fuel pump deleteUnknown codes say invalid. Deleting a pump works. Admin Panel
  • Rental scanning and holdsReturn scans shared across terminals. Opening a booking no longer re-holds its assets (which let them be released while still on hire). Admin Panel
  • Rental asset imports stop minting unknown brandsNames matched case-insensitively. Deleting a brand transfers its assets and models. Model no longer auto-fills with the brand’s first model. Admin Panel
  • Store credit works on a rental booking’s payment tab; October shows in date badgesBalance was always $0.00 and “Oct” was missing from several month lists. Admin Panel
  • Pick-list changes show in a booking’s activity logMarking picked, scanning and clearing an asset are logged with the staff member. Rennix App

Retail, till and online orders

34 updates: 9 new, 7 improved and 18 fixed

NewAdmin Panel

Refund an online order to the customer’s card from the till

“Shopify - Refund via Payment Gateway”. Refuses safely if Shopify can’t be reached.

NewBoth apps

Trade-ins go on the sale as a credit

Mark a simple product as Trade-in. Entered via line Discount, ignores order discounts.

NewAdmin Panel

Pay consignors by check; fulfil in Shopify yourself

Consignment payout method “Check”. Option to update Rennix only when fulfilling.

NewAdmin Panel

Commission Items at checkout

Allocate each cart line to a staff member. Saved on the line.

NewAdmin Panel

Exchanges amend the original sale

Scanning a sold asset reopens its sale and marks it for return. Sold consignment items can be returned, giving the item back and clawing back the consignor payout.

NewAdmin Panel

End of day (Z-read) receipt can be reprinted

From Reports > Cash Floats. A failed print no longer reports the close as failed. The cash float report also shows denomination values and names every drawer.

NewAdmin Panel

Sales history searches by barcode

Line Items - UPC / Barcode finds every sale containing a product, including online orders.

ImprovedAdmin Panel

Ship2Anywhere shipping provider

Use it alongside Starshipit, set per location. It switches on once the provider’s credentials are in place.

ImprovedBoth apps

Cancelled work orders stay in customer history

Listed as Cancelled with any payments.

ImprovedRennix App

Customer export works for stores of any size

Moved to a Reports page, prepared in the background, available for a day. Still needs a supervisor code and customer report access.

ImprovedAdmin Panel

Invoices name the promotion and show the discount received

On screen, emailed and PDF invoices, including historical order discounts at tax-added stores.

ImprovedAdmin Panel

Adyen terminal payments recover themselves

A lost terminal response resolves in seconds. Payments the checkout never saved are recovered and the store is notified.

ImprovedAdmin Panel

Customer SMS delivery tracking

Telnyx messages record whether the carrier delivered them and show “Not delivered” on the Communication tab.

Fixes

  • Pickup orders marked picked up only when collectedHigh impactFulfilling marks ready for pickup (Shopify emails the customer). “Customer collected” and the new Pickups page complete it. Rennix App
  • Cancelled and refunded online orders no longer hide stockHigh impactOnly orders awaiting shipment count against stock. Both apps
  • Customer emails no longer duplicated by a capital letterHigh impactStored lower case and matched case-insensitively. Both apps
  • Shopify gift card product no longer creates a second cardSettings refuse a Shopify gift card product. Both apps
  • Gift cards keep their expiry and show the booking and staff memberExpiry now saved at the till and synced to Shopify. History shows rental bookings and the unlocking staff member. Admin Panel
  • Till prices a scanned item from its own variationCompared with its own price/MSRP rather than the product’s. Admin Panel
  • Till floats, end of day, Recent Sales on the store’s clockStores outside eastern Australia no longer see Sydney dates. Clearer float errors. Admin Panel
  • Cash drawer didn’t open warningTill tells you when the drawer stayed shut for a cash payment or refund. Admin Panel
  • Refunds of online orders taken at the counter stay on the saleThey no longer vanish on the next Shopify update. Admin Panel
  • Emailed invoices show cash rounding“plus $0.02 cash rounding” noted. Admin Panel
  • Campaigns launch on the store’s clockStart/end times in store time. Form names the timezone. Admin Panel
  • Consignment pickup texts and signaturesPickup SMS goes to every consignor with unsold or sold gear. Signatures kept on save. Admin Panel
  • No shipping-label warning when fulfillingNon-Starshipit stores and pickup orders. Admin Panel
  • Daily Summary works for a single dayRespects the store’s start-of-day hour. Admin Panel
  • Checkout discount and total fixesGift card and store credit lines excluded from order discounts. Reopened sales no longer discount twice. Manual prices preserved. Cost+ customers recalc totals. Send Receipt boxes clear between customers. No-tax Shopify orders stay untaxed. Admin Panel
  • Refund and unit handlingMulti-quantity items move every unit. Refunds release assets and store-credit refunds can’t push a sale negative. The refund modal refunds the sale being amended. Admin Panel
  • Online fulfilment and Shopify order syncRFID scans no longer add twice or inherit stale filters. Starshipit tracking uses the sale’s store. Shopify refunds clear units. The order sync no longer deletes in-store exchange lines. Admin Panel
  • Consignment items keep their listed priceClearing a Sale Price now clears it. Print For Sale Labels button on customer equipment. Admin Panel

Products and catalogue

36 updates: 16 new, 9 improved and 11 fixed

NewRennix AppHigh impact

Edit products and variants together in a spreadsheet

Paste from Excel or Google Sheets, fill across rows, review before saving. Products sit above their variants.

ImprovedRennix AppHigh impact

Product page laid out like current Rennix

Same seven tabs and card positions. Old links still work.

NewRennix App

Variants under products on the product list

Open sizes and colours beneath each product. Collapse all. Separate column lists for products and variants. Remembered per browser.

NewRennix App

Add products to a purchase order from the product list

From a product menu or variation row onto an open draft.

NewRennix App

Find every product that didn’t reach Shopify, and why

New Shopify sync filter (Failed, Held in draft, Warnings, Link dead, Not on Shopify) and export columns.

NewAdmin Panel

Undo what a stocktake did

Changes & Undo on a stocktake with supervisor code. Handhelds no longer move counted items between stores.

NewRennix App

Upload product images in the workspace

Images card hosts files and reorders by drag. Later a Shopify-style grid with primary image, alt text, per-variant assignment and bulk remove.

NewRennix App

Advanced filters with nested AND/OR groups

Stay with you across views, paging and exports.

NewRennix App

Product and variant seasons separated

Identification columns carry Product Season and Variant Season.

NewAdmin Panel

Internal staff notes on products

Product Notes modal and a header badge for embargoes and staff-only info.

NewAdmin Panel

Bulk edit per-variation prices; Trait columns in export

Percentage changes work when variations are priced differently. Trait #1-10 carry name and value.

NewAdmin Panel

Stocktake counting and correction

Count by scan or manual tick, explicit completion before statuses change, Mark Selected as Found/Missing from the preview, no scroll jump when ticking.

NewAdmin Panel

Add GS1 codes when adding assets; review archived catalogue matches in imports

The import pre-check names the row with a duplicate barcode and shows how rows matched.

NewAdmin Panel

Update product weight on fulfilment

The weighed parcel can be saved as the product’s shipping weight and pushed to Shopify.

ImprovedRennix App

Product tags are chips

Typeahead from existing tags. Typed tag kept on save. Custom field labels on Variations.

ImprovedRennix App

Product spreadsheets validate what you type

Dropdowns and rejections for Yes/No, units, commands, custom field choices. Brand/Category suggestions.

ImprovedRennix App

Better Shopify messages

Plain-language reasons for failed sync. Storefront visibility hint when Shopify keeps a product off your store.

ImprovedRennix App

Large product imports finish faster

No change to the upload flow.

ImprovedRennix App

Long tables keep headings in view

Product, import, boot-fitting, vendor and analytics tables.

ImprovedRennix App

Product pages: faster, tighter, easier

Hover prefetch, side-by-side fields, Details tab with favourites dropdown, one shared create/edit form, in-place editing, per-field Undo, sortable column headers and numbered paging.

ImprovedRennix App

More product management in the app

Notes, formatted descriptions, AI copy review, storefront links, label printing, image downloads. Imports handle legacy Excel and resume after interruption.

Fixes

  • Barcode search respects other filtersAlso fixes finding nothing with two filters set. Both apps
  • Bulk edit no longer repeats last choicesOpens with Don’t change each time. Both apps
  • Large and multi-size importsProducts with many sizes no longer fail. Imports finish on screen. Barcode duplicates flagged in preview. Weight/dimension units validated. Rennix App
  • Imports bring in OneDrive, Google Drive and Dropbox pictures; sellable by defaultShare links downloaded. New products sold in store unless the sheet says No. Admin Panel
  • Search lists every size of a found productPlus tag typing fixes. Rennix App
  • Organisation-wide roles can edit products at every storeSimple Products save as a single default variation. Admin Panel
  • Deleting a product works whatever its Shopify sync stateShopify product removed in the background with Retry in connector settings. Price boxes working backwards from tax accept any input. Saves explain why they fail. Rennix App
  • Campaign pricing on the website and tillProduct campaign overrides apply online and at the till, excluded products restore their price, colour images show correctly on Shopify, sync backoff and re-sync fixes. Admin Panel
  • Import fixesNo second product when brand/model names differ only by case. Admin-session imports scope correctly. Variations identified only by options kept. A product image must be one URL. Admin Panel
  • Product stock reads the same everywhereList, product page and variations table count every unit at the store. Every listed product opens. Search and filters find products catalogued at sibling stores. Admin Panel
  • Product Traits page, tag search and product ID search work againThe page was blank. Tag and navbar ID searches returned nothing. Admin Panel

Purchasing, vendors and B2B

18 updates: 12 new, 2 improved and 4 fixed

NewRennix App

Quick add: reorder what sold from a vendor

Suggested quantities by sales less stock and on-order. Period remembered. Category filter.

NewRennix App

On order tab with Excel download

Units, POs, cost and retail value by brand. Filter by store, vendor, brand, date.

NewRennix App

Download a purchase order as a spreadsheet

“Download .xlsx” from a PO or draft plan.

NewAdmin Panel

Scan a product to find its purchase order

Find PO by Product UPC/Barcode on the Purchase Orders page.

NewRennix App

Attach order forms and chase deliveries

Delivery date, invoice, consignment and tracking on every order. Boards hide delivered orders older than 90 days. Move to and Cancel order controls.

NewRennix App

Vendor register and portal logins

Create, import, export and print vendors. Store a brand’s ordering-site login (and 2FA codes) behind a permission, with an audit trail of reveals.

NewAdmin Panel

Purchase orders take multiple payments and shipments

Amount, delivered date, courier, tracking. Fixed discount alongside percentage. Received quantity can be lowered to any number.

NewAdmin Panel

Vendors menu opens the Rennix App vendor hub

For roles with “View the vendor hub”.

ImprovedRennix App

Vendor imports check every row

Counts created, updated and skipped and lists skipped rows with reasons.

Fixes

  • Receiving a large PO twice no longer duplicates stockSecond receive refused while the first runs. Both apps
  • Purchase order fixesLine discounts no longer compound. Discount saved when receiving. Import cost column and receive screen fixed. Asset ids shown after closing the label window. Restock report prints again. Admin Panel
  • Vendor product fixesReal cost shown, sizes and trait scores read correctly, one PO filled colour by colour, $0 on order shown as $0. Rennix App
  • Purchase order search and activity logsCancelled searches list cancelled orders. Activity logs open only for own-store orders. Repeated clicks no longer import rows twice. Admin Panel

Analytics and reporting

16 updates: 10 new, 2 improved and 4 fixed

NewRennix App

Stock on hand follows the period; compare year on year

Stock figures describe the period’s last day. Compare with previous years, months, seasons or custom periods.

NewRennix App

By month merchandising calendar

Categories across months shaded against their peak, with brand, size and colour drill-down.

NewRennix App

Fuel sold card

Litres, revenue, average price and fills per fuel type.

NewRennix App

Pivot downloads open as real Excel PivotTables

Plus column chooser, collapsible rows, search, background preparation of large workbooks, and brand comparison across several categories with a score breakdown.

NewAdmin Panel

Communications report

Every email and SMS a store sent, filterable and linked to the customer, staff member and booking/sale/workorder.

NewAdmin Panel

Workshop Technician Commission and Services reports

Services completed per technician with retail value, package share, catalogue time and commission. The Services report filters by equipment type.

NewAdmin Panel

Discount Codes report and custom fuel date range

Redemptions, booking value and discount given. Fuel sales up to 366 days.

NewAdmin Panel

Asset Movements shows who moved the asset

Excel export with cost and retail price (supervisor code), plus a View details modal per row.

ImprovedAdmin Panel

Reports are much faster

Journal, financial, sales, department, stock, cash and others read less data. Excel reports build as background jobs with a recent-reports panel.

ImprovedAdmin Panel

Daily Journal improvements

Unreconciled amounts get their own Unallocated line. Default Rental Department. The Workshop unit opens an equipment-type breakdown.

Fixes

  • Analytics counts every sale a product page doesHigh impact$0 sales and custom online orders now included. Rennix App
  • Daily Journal and cash rounding add upHigh impactCash Rounding line, GST counted once, cost on part refunds, refunds booked in the right department, two-or-more taxed lines fixed, Cash Till Variance clearer. Re-run affected days. Admin Panel
  • Asset Movements filter between two timesSeparate From and To boxes. Export uses the same window. Admin Panel
  • Analytics fixesAccess for staff on some stores. Store-calendar dates. Full daily revenue chart. All brands in the Brands sheet. Stock across shared catalogues. More than 24 seasons loads. Rental CSV not blocked by comparisons. Rennix App

Boot fitting

7 updates: 2 new, 3 improved and 2 fixed

NewBoth apps

Notice and booking window for online bootfitting

Minimum notice (hours) and booking window (days). Defaults 1 hour and 14 days.

ImprovedAdmin Panel

Online boot fitting service display

Accordion services, hide prices, and Online Deposit Percentage now actually controls the charge (0% saves the card only).

ImprovedAdmin Panel

Saved settings show on the online booking page straight away; Refresh Online Cache clears everything

Previously up to 12 hours stale.

ImprovedRennix App

Hide board columns

Bootfitting and order boards can hide columns, tighten cards or go full width. Remembered per machine.

Fixes

  • Blocked-customer warning no longer follows you to the next bookingEach booking shows only its own warnings. Rennix App
  • Rescheduling frees the old time and blocks the new oneAlso fixes ignored filters, the mobile filter, fitter lists, double-sent texts, keyboard access and the drag image. Rennix App

Tickets and support

14 updates: 7 new, 6 improved and 1 fixed

NewRennix App

Choose ticket list columns and full width

Table with a Columns button, Reset to default, full-width toggle.

NewRennix App

Multi-field sorting

Sort by one field, then another. Due date added.

NewRennix App

Screenshots inside ticket replies

Paste or drag into the reply. Internal-note pictures stay internal. Deleted drafts no longer attach.

NewRennix App

Testing column on the ticket board

Between Review and Done. Also in the status filter.

ImprovedRennix App

Descriptions up to 100,000 characters, with tables

Comments stay at 10,000.

ImprovedRennix App

Ticket board visual polish

Triage violet, testing and review light blue, Testing before Review on the board, bug assessments take less room.

ImprovedAdmin Panel

Report Bug opens in a new tab

Keeps the page you were on.

ImprovedRennix App

Rennix sets ticket priority

New tickets open at standard priority and are adjusted after Rennix reads them.

ImprovedRennix App

Ticket pages and email polish

Faster ticket opening, thumbnails in Attachments, View ticket button at the top of reply emails, bugs require impact and frequency, empty comments refused.

Fixes

  • Photos and pasted pictures attach to ticketsiPhone photos kept as downloadable photos. Pasted images added to attachments. Both apps

Knowledge base

6 updates: 2 new, 2 improved and 2 fixed

NewRennix App

Readable addresses, favorites and version history

Paths like /kba/31-retail-refunds, starred articles, restore earlier versions.

NewRennix App

Delete a knowledge base article

With a new permission. Deleting also removes its images and PDFs. Scribe imports no longer fail on steps with only a screenshot.

ImprovedRennix App

On this page navigation for long articles

Heading list with scroll highlighting. Copy a section link.

ImprovedRennix App

Search understands what you mean

Finds articles with different wording. Exact matches still first.

Fixes

  • Tag, image and history fixesTag typed but not added is kept. Clearer image upload message. Long history titles wrap. Rennix App
  • Articles explain why they can’t be savedEmpty, too long or invalid links are named. Repeated tags kept once. Rennix App

CRM and meetings

4 updates: 3 new and 1 fixed

NewRennix App

Read the meetings Rennix holds with your business

Summary, attendees and commitments. “View meetings” permission.

Settings, staff and workspace

18 updates: 4 new, 11 improved and 3 fixed

ImprovedRennix AppHigh impact

Release notes open after each release

Once per browser. Biggest changes drawn larger. Area tags and filters.

ImprovedRennix AppHigh impact

Menu lists only pages in this workspace

One “Back to admin” link for the rest. Ctrl/Cmd+K search still works.

ImprovedRennix AppHigh impact

Hover over a status, badge or column heading to see what it means

Explanations across tickets, support, KB, boot fitting, vendors, products and analytics. Icon buttons are named.

ImprovedRennix AppHigh impact

Every setting on one page

One Settings row with Organisation, Store and Connector tabs. Search by setting name.

NewRennix App

Shopify settings in the workspace

Configuration > Ecommerce: credentials, test, currency, channels, gift-card products, collection mirroring.

NewAdmin Panel

Resumable store onboarding wizard

Per-invite feature locking, automatic review tickets, admin section editing and provisioning.

ImprovedRennix App

Small interface changes

Notifications dropdown closes on click. Mobile menu closes after navigating. Collapsing the menu takes effect straight away.

ImprovedAdmin Panel

Label template editor explains itself

Colour-coded ZPL with a help panel and millimetre sizes.

ImprovedAdmin Panel

Store email copies and local time

CC/BCC are online-bookings only. Invoices, receipts, labels and emails show store time. CC/BCC settings read correctly and no more rejected double CC.

ImprovedRennix App

Permission changes apply within ~30 seconds

No sign-out needed.

ImprovedRennix App

Roles: clone, delete, better editor

Sticky Save, searchable icon list, roles only assignable inside the organisation, staff with no roles listed, owner roles only changeable by Rennix staff.

ImprovedRennix App

Workspace polish

Menu folds to icons, phone layout fixed, one calendar for all date fields, B2B menu, release notes search and filters, per-server addresses.

Fixes

  • Roles and staff accessA switched-off staff member can no longer sign in or keep a session or API keys. Role permissions (Manage devices, business ordering) take effect. Rennix App
  • Settings and agentsSaving Settings keeps the logo address and warns when loading fails. Adding an agent no longer shows an error. Admin Panel
  • Multi-store staff and admin sign-inStaff with roles over more than one store can sign in and switch. Store switching re-reads roles and ends View-as. Rennix admins keep admin after TOTP/passkey sign-in. The Rennix Rep role is held to its own access flags. Admin Panel

Platform and infrastructure

4 updates: 4 improved

ImprovedAdmin Panel

Steadier releases on new hosting

Every server now runs on Coolify. A failed rollout stops the release, and rolling releases no longer cause brief 502 errors.

ImprovedAdmin Panel

New servers and logging

US West 2 and 3 servers added. Server logs now go to Axiom, with personal data kept out.

ImprovedAdmin Panel

Clean-up and hardening

Unused code and old services removed, activity logs limited to the staff member’s own stores, and organisation IDs kept unique.

ImprovedRennix App

Faster background pages

Rental reports and dashboards fall back to the last figures if the queue is down. Ticket and notification reads trimmed.